Terms & Conditions

  1. Acceptance of Terms
  •  Acceptance of Terms -  By browsing, using, or placing orders on this website, you agree to be legally bound by these terms and conditions, in addition to our privacy, shipping, return, and payment policies.
  1. Eligibility
  •  Eligibility
    -  Customers must be legally competent (18+ years old or as per local law) and capable of entering a binding agreement.
    - International buyers are responsible for ensuring diamond imports comply with their local regulations.
  •  Product Information & Accuracy
  •  All listed diamonds and jewellery carry detailed descriptions, specifications, and grading certifications.
  •  Every effort is made to ensure information accuracy, but product images may vary slightly due to photography or display settings.
  • The company is not liable for minor, immaterial discrepancies in appearance, especially for natural stones.
  1.  Pricing & Availability
  •  Prices are displayed in INR (₹), inclusive of GST for Indian customers and exclusive of duties/taxes for international buyers.
  •  Product availability is subject to real-time inventory, and the company reserves the right to withdraw, update, or correct listings at any time without prior notice.
  •  In case of pricing or listing errors, orders may be cancelled and payments refunded at the sole discretion of the company.
  1.  Orders & Payment
  •  All orders are subject to acceptance and verification.
  •  Full payment is required before processing or shipping orders, except where instalment or partial payment options have been offered and agreed upon.
  •  Orders may be cancelled in cases of payment issues, inventory discrepancies, or suspected fraud.
  1.  Shipping
  •  Shipping timelines are provided as estimates; delays may occur due to logistics or force majeure events.
  •  The company is not liable for delays beyond control, including customs holds or courier disruptions.
  •  Risk and responsibility transfer to the customer once delivery is confirmed and received.
  1.  Returns, Exchanges & Buybacks
  •  Return, exchange, and buyback policies are outlined on the website.
  •  Eligibility and approval are subject to item inspection, certification match, and fulfilment of policy conditions.
  •  Refunds, exchanges, and buybacks are processed as per separate policy documents.

8. Intellectual Property

  •  All website content—including text, images, logo designs, catalogue, and technology—is the exclusive intellectual property of the company.
  •  No content may be copied, reproduced, republished, uploaded, posted, or distributed without written permission.

9.  Privacy

  •  Personal and payment information is collected, processed, and protected in accordance with the company's Privacy Policy.

10. Limitation of Liability

  •  The company’s liability is limited only to the value of goods purchased. Under no circumstance is the company responsible for indirect, consequential, or punitive damages, or losses due to misuse.
  •  All products are sold as per certification and described grading; responsibility ceases beyond that scope.

11. Governing Law & Jurisdiction

  •  These terms are governed by the laws of India.
  •  Any disputes are subject to exclusive jurisdiction of the courts located in Mumbai, Maharashtra.

12. Amendments

  •  The company reserves the right to revise, modify, or update these terms and conditions at any time. Changes become effective upon publication on the website.

13. Contact Information

  •  For clarification, complaints, or legal requests, please contact customer support via help centre email or phone, as listed on the website.